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Any new item (other than as noted below) purchased from Loud and Clear may be returned within 7 days of the invoice date, for a full refund, exchange or credit.
All Pre-Owned Products may be returned in 48 hours.
All Clearance, negociated deals, additionally discounted, “blow out”, or otherwise identified as on sale - are all sales final.
The following items may not be returned:
Consumable items such as strings, picks, drum sticks, drum heads.
Any item that is worn on the body or is blown into, such as earplugs, in-ear headphones, wind controllers or harmonicas.
Computer software, interfaces, items that can be copied, registered, books, videos and CD’s.
Special order items sales are final, but may be returned if defective for exchange.
Some items are 'sold as is' and 'all sales final'. Please see the product description for additional information.
Return Condition: Items presented for return must be considered in the same condition it was sold in. All packaging must be present and like new. All manuals, parts, accessories must be present, properly packaged in its individual packaging if there originally. No scratches, scuffs, bent or damaged items. If we can’t put it back on the floor as new, it can’t be returned for full value.